Shipping Information
• Orders Placed Monday Ship Tuesday
• Orders Placed Tuesday Ship Wednesday
• Orders Placed Wed. before 9am (PST) Ship Wed.
• Orders placed Wednesday after 9am through Sunday Ship Monday
We do not ship orders on Thursday and Friday to ensure quality - live critters cannot be delayed over the weekend.
SHIPPING METHOD
We ship living items via United States Postal Service (USPS) Priority Mail. Priority Mail is generally 2-3 day service, however neither we nor the USPS guarantees a three day delivery time, so it can occasionally take longer.
Non-living items may be shipped with living items via USPS Priority Mail or may be shipped via USPS Ground Advantage shipping.
If you need a 1-2 day guaranteed delivery time, please contact us regarding shipment via USPS Express Mail. We will then give you a quote for your order and await your response.
INTERNATINAL SHIPMENT
We ship neither living nor non-living items outside the U.S.
We do not ship living items to Hawaii or Puerto Rico.
We DO ship to Alaska, but due to possible delays, we do not guarantee live delivery.